According to a 2012 study by CareerBuilder, 35% of the workforce encounters bullies at work. Workplace bullying is systematic psychological abuse that degrades and humiliates, and causes anxiety, depression, burnout, and lower levels of job satisfaction in targets and bystanders. Bullying includes frequent yelling, manipulation of work, nasty emails, social isolation, and a host of other negative behaviors. If allowed to flourish, it invites severe, damaging consequences for your organization, including increased turnover, communication breakdown, reduced quality in work and poor customer service.

Join Catherine Mattice, internationally-recognized expert and author of the book hailed by Ken Blanchard as “the most comprehensive and valuable handbook” on workplace bullying, as she takes you through the process of developing effective strategies for dealing with workplace bullying and provides a step-by-step guide for building a healthy workplace where employees can thrive.