Sample Questions:

Q) Which two technologies comprise a Cisco Presence deployment? (Choose two.)

A. Cisco Unified Presence Server

B. Cisco Unity Connection

C. Cisco Unified Communications Manager

D. Active Directory

E. Cisco Unified Border Element

F. Cisco Expressway

Q) Which three network elements are crucial when deploying VoIP devices? (Choose three.)

A. Round-trip time

B. QoS markings

C. Bandwidth

D. Ethernet

E. Fibre

F. Token ring

Q) An administrator group is looking to on-board multiple users with Cisco Unified Communications Manager at one time. Which option should be used?

A. Bulk Administration Tool

B. Product Upgrade Tool

C. Command Lookup Tool

D. Cisco Unified Communications Manager User Options Page

E. Cisco Upload Tool

Q) A user wants their name to show on their phone instead of their directory number. Which configuration item allows an administrator to do this?

A. Line Text Label

B. Alerting Name

C. External Phone Number Mask

D. Caller Name

E. Description

Q) A new user has successfully registered Cisco Jabber. Which option verifies that the Jabber client is connected to all appropriate back-end systems?

A. Show Connection Status

B. Report A Problem

C. Advanced Settings

D. About Jabber

E. Reset Jabber

Q) Which three locations can an administrator import from to create users on Cisco Unity Connection? (Choose three.)

A. Bulk administration tool

B. LDAP

C. Cisco Unified Communications Manager via AXL

D. Outlook

E. Presence

F. Cisco Compatible Extensions

Which option can an administrator use to add users to Cisco Unity Connection in different time zones?

A. User Templates

B. Call Handler Template

C. Contact Template

D. Directory Handler

E. Interview Handler