Civility is a current buzzword topic. People want civil workplaces, but what if the problem isn’t civility? What if there are legitimate disagreements? How do we navigate civilly through disagreements if the other person – isn’t being civil? Should we just give in for the sake of ‘civility?”

This program is broken into two sections. The first discusses civility as a concept, covering the problems and difficulties of using civility as a metric. The second section discussed how to use dignity as a value in the workplace to improve interpersonal relationships and problem solving. The goal is to help people understand how to deal effectively with stress and difficult people while still behaving ethically and problem solving effectively.

In this program we will talk about what civility is and why it’s beneficial to you – as an individual to behave in a professional dignified manner with others. And how to maintain your dignity in difficult situations.

Learning Objectives:

• Understand the difference between civility and dignity

• Why civility is a problematic concept and often counter productive to creating cohesive and effective work groups

• How to think about giving and getting dignity

• How to deal with perceived dignity violations so you can move on to effective problem solving.

Topics Covered:

• Civility

• Dignity

• What to do when people aren’t civil or dignified