Whether we’re employees pitching colleagues on a new idea, entrepreneurs enticing funders to invest, or parents and teachers cajoling children to study, we spend our days trying to move others. Like it or not, we’re all in sales now.
In this course, Daniel Pink, bestselling author ofTo SellIs Humanoffers a fresh look at the art and science of selling. He teaches research-grounded tactics to help you understand your audience and convince them to take clear actions—whether that isfunding your venture,buying your product, oradopting your new idea. You'll leave the course better equipped to practicethe new skills of selling: pitching, improvising and serving.
Daniel is one of the most highly-regarded contemporaryauthors covering topics ranging frombusiness toworktobehavior. HisTED Talk on the science of motivation is one of the 10 most-watched TED Talks of all time and, inthis course, he’ll walk you through the science of motivating peopleto buy, use, and adopt.
You’ll learn three effective methods to pitch and then have the chance toapply all of Daniel’s tactics to your own “selling” challenge. Along the way, Daniel will teach you how to remain buoyant in the face of the inevitable rejection that comes with selling and instruct you on the new ABCs of sales.
Daniel’s insights will change how you see the world and transform what you do at work, at school, and at home. He’ll help you realize that sales doesn’t have to be sleazy or distasteful, but canbe a personal, purposeful, and ultimately human art.
Learn the new tactics of salesfrom one of the best thinkers on business and behavior
Understand why sales has changed more in the last 10 years than in the previous 100 years—and how you can adapt
Discover how to map the power dynamics between customers and sellers
Gain strategies to grow attuned tothe perspectives and needs of your customers and audiences
Practice 3 research-backed pitching techniques to sell your ideas
Learn to make sales personal, purposeful and ultimately human
Content and Overview
Daniel will introduce you to the concept of sales—and help you understand why almost everyone is in sales now because we are all trying to move or persuade others. You’ll learn how to frame your own “Sales Challenge”—a situation where you need to convince or move others—so that you can apply Daniel’s tactics and research directly to your own work.
Next, Daniel will present the research on how sales has shifted more in the last 10 years than in the previous 100 years by explaining the concepts of information asymmetry and parity.He’ll also explain two“big picture” techniques for moving others—irritation and agitation—and help you learn to differentiate between them. Thenyou’ll have a chance to apply these two techniques to your ownSales Challenge.
Daniel will walk you through the new “ABCs of Selling”—attunement, buoyancy, and clarity—and offer structured tips for how you can put these concepts into practice right away. You’ll dive into exercises where you’ll assess the power dynamics between the seller and the buyer and learn to tailor your messages accordingly. You’ll learn tactics to stay more buoyant in the face of inevitable rejection that comes with selling new things. And you’ll learn how to design “off-ramps” that point your customers or audience in the direction of clear actions.
Daniel will then explain the fundamentals of effective pitches. He’ll offer you three templates to create pitches that workbased on the social science research.You’ll have a chance toapplythese frameworks to craft your own pitch.
Finally, Daniel will wrap up by offering advice on how you can make sales more personal and more purposeful so that—far from being sleazy or distasteful—selling can be a very human art.