Communication skills play an important part in determining an individual’s work effectiveness and career success. Good communication skills are vital to strengthen relationships, eliminate costly misunderstandings, motivate employees and foster team work.

Unfortunately, many people never learned effective ways of communicating with others. Good communication does not come naturally for most people. Learning how to communicate in an open and healthy way is an essential component to growth and success.

Communicating is something we do all the time. Talking, listening, interacting, it all seems so simple. But is it? Efficient communication does not happen without effort. In this practical communication course you will learn the most important skills and tips about effective communication, how to effectively convey your message, use the right communication style and build sustainable contact with others.

Your communications with others will be more professional and more effective, by using targeted communication: observing, listening and speaking. You will learn how to:

• Better understand others

• Communicate in a convincing and confident way

• Convey your message with impact

• Get things done easier by others

This course is also strongly recommended for anyone wishing to communicate with clients, external partners, colleagues or teams in a convincing and respectful way. Your interactions with others will be more professional and more effective, by using targeted communication.