Communication is the fundamental need to succeed in career. In workplace, communication skills and the ability to handle situations that arise with ease determines how successful an individual can be. Understanding the fundamentals of communication can help face challenging situation more easily. Language skills are often confused with the actual communication skills. While language is a tool to enhance communication, language is not the only important need to communicate effectively.

In this course, we discuss the fundamentals of communication process and proceed to work towards achieving effectiveness in communication. We will learn how important body language is to establish effective communication and we will learn to read body language. Through various lesson, tips and tricks, learners can work towards improving their communication skills and excelling in workplace.

Through this course the learner will understand:

• Basics of communication

• Importance of communication in establishing self-identity

• Workplace communication

• Body language and its importance

• Written communication

• Learn to write effective emails

• Handling delicate situations

By the end of this course learners will be:

• Efficient in communicating at different situations

• Understand the form of communication is appropriate in the given situation

• Enforce the right method of communication

• Create rapport with people quickly and easily

• Handle difficult situations effectively

The core message conveyed in this course is to understand the situation before communicating, and to engage in communication like a star!