Welcome to our cross-cultural communication course by Blackbird. In the course we’ll cover a number of areas:

• What is culture? How does it affect the way we work?

• How can I lead a cross cultural team to maximize results & minimize misunderstandings?

• What problems can I expect when working with cultures very different from mine?

• And finally what tools and practices improve the quality of cross cultural communication with clients & team members?

We’ll address these questions and more in detail. This course is designed with and for professionals, managers and students who work with other cultures on a daily or ad hoc basis, in person or online.

Our course is packed with quizzes, video lectures and extra resources which will help you in:

• Establishing relationships

• Working in teams and leading teams

• Building agreements and handling disagreements

• Managing projects and meetings

Course content:

Module 1: Understanding the business of culture
Module 2: On the way to good communication
Module 3: Building trust across cultures
Module 4: Navigating hierarchy
Module 5: Managing projects & meetings across cultures
Module 6: Working across cultures – tips for leaders & team members