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• Identify the five major steps required for building a successful Balanced Scorecard.
• Identify the four barriers to strategic execution that Balanced Scorecards can help eliminate.
• Recognize the four primary dimensions of most scorecards and the cause-effect relationship between each.
• Recognize how to differentiate performance measurements between input, output and outcome.
• Identify the five alignment points from top down that comprise a scorecard model.
• Recognize objectives that are non-quantifiable from quantifiable.
• Identify at least three rules you can follow for developing good strategy maps, measurements and targets.