MODULE 1: About Positive Relationships

This module contains:

• Forced Relationships

• Influences in Forming and Building Relationships

• Why we Need Positive Relationships

• Identifying what you Need from Relationships

MODULE 2: Models of Behavior

This module contains:

• The Betari Box

• Strokes

• Transactional Analysis and Ego States

• The Three Parts of Communication

• Assertiveness vs Responsiveness

MODULE 3: Building Rapport

This module contains:

• What Is Rapport Building

• 6 Tips for Establishing Rapport

• 6 Tips for Building Rapport

MODULE 4: Increasing your Likeability Factor

This module contains:

• Being Capable

• Being Caring

• Being Uplifting

• How to Increase your Likeability Factor

• Being Amiable

• Being Dependable

MODULE 5: The Assertive Approach to Relationships

This module contains:

• Saying No Nicely

• The Three Step Approach to Assertive Behavior

• The Assertive Approach

• Understanding Different Behavior Types

• The Need to Be Assertive

MODULE 6: Influencing Relationships

This module contains:

• Difficult Relationships

• Whats in it for Me? (WIIFM)

• Power and Influencing

• Dale Carnegie and Self Awareness

• Dale Carnegie

MODULE 7: Openness, Disclosure and Feedback

This module contains:

• Giving and Receiving Feedback

• Trust and Respect

• The Psychological Contract

• What Is Disclosure?

• The Johari Window

MODULE 8: Effective Networking

This module contains:

• Reasons for Networking

• The Benefits of Networking

• Things to Remember With Networking

• Simple Tips for Networking Meetings

• Effective Business Networking