This course Building Efficient & Sustainable Knowledge Management System is designed for small and growing enterprises with an overview and practical guides in setting up and managing an efficient and sustainable knowledge management system for small and growing enterprises. The course outlines and content have been carefully chosen and tailored to suit the target audience and are easy to implement. The course is suitable for HR practitioners, business consultants, aspiring and existing entrepreneurs, students, and business managers.

This course has five modules. The First Module is titled ‘Knowledge Fundamentals’, the second is titled ‘Nitty Gritties of the Knowledge Management system process, the third module is ‘ knowledge retention and knowledge retention cycle’, and the fourth module is ‘ knowledge transfer mechanisms’ and the fifth module is titled ‘ Making Knowledge Flow’. After the fifth module, there is a Case study question with a practical guide response to help with the evaluation of the learning process.

This course is designed to help you understand what knowledge is, the different types of knowledge, the knowledge retention cycle, and knowledge management system. You will have an understanding of knowledge management processes and tools, and be able to identify pitfalls in knowledge management system setting-up and appreciate best practices.