Business Process Mapping is a method to visualize your company's business from different perspectives and taking into account roles, processes, responsibilities and relationships. 

A good business process map (or flowchart) enables to find weak areas in your business such as various bottlenecks, repetitions and delays which hinder your company's performance. 

Practically all companies that are willing to get to the next level and become more efficient use business process mapping to depict and describe their activities. 

Business process mapping is a tool to make your company more efficient and competitive in the market. 

In this short course, you will get acquainted with the fundamentals of business process mapping and different kinds of process maps and flowcharts.