This intermediate course is what I call a “Golden Course”; yet, be advised that it will cover essential (not all) skills in every business sector which are basically here 14. In case, you want to indulge more in a specific sector then you have to take a certain course in such. The objective of this course is to empower every business person in all business skills so he or she can coordinate more with colleagues in different departments or be oriented towards a certain objective such as choosing what one likes the most to do…etc.. Here what it will cover:

· Business terminologies

· What is management?

· Vertical and lateral thinking

· Blocks to problem solving

· Managing cash flow

· 10 C change management by Hassan El Zein

· Learning & development

· Performance appraisals

· What is CRM?

· Microsoft Dynamics (sales. service, field service)

· Lead qualification

· LinkedIn Sales Navigator…

· Hatha yoga, EFT & music therapy

· 16 top tips on time management

· What is supply chain management?

· LARG SCM

· 5S (lean manufacturing)

· Inbound marketing

· Geomarketing

· Influencer marketing

· Sensory marketing

· Marketing research

· 11 P marketing mix

· Trends in digital marketing

· How to make money online as an individual?

· Major needs of a customer

· Handling complaints

· Behavioral styles

· RATER service quality

· The right questions to ask customers!

· Persuasive selling

· Closing sales techniques

· 7 Cs of communication

· Brainstorming & multivoting

· Listening skills

· E-mail skills

· Zone of possible agreement

· BATNA & reservation prices

· Obligations before negotiation

· Negotiation tactics & countering

· CQ components and capabilities

· EQ

· Plutchik Wheel of emotion

· Johari Window….

As you can see, it is a golden opportunity that has to be grasped due to the value it conveys!