What is covered in this course?

This course is fully aligned with the updated ASQ CMQ/OE Body of Knowledge - Part VI ( FIFTH EDITION 2021 )

CMQ/OE Certification Prep. Course-Part VI : Supply Chain Management

Part VI: Supply Chain Management

A. Supplier Selection and Approval
Define and outline criteria for selecting, approving, and classifying suppliers, including internal rating programs and external certification standards. (Analyze)

B. Supplier Risk Management

Assess and manage supplier risk and the impact it may have on various internal processes of the organization. (Evaluate)

C. Supplier Communications

Prepare and implement specific communication methods with suppliers, including regularly scheduled meetings and routine and emergency reporting procedures. Direct, communicate, and confirm explicit expectations so that the supplier is aware of critical product and delivery requirements. (Apply)

D. Supplier Performance

Define, assess, and monitor supplier performance in terms of quality, cost, delivery, and service levels and establish associated metrics for defect rates, product reliability, functional performance, timeliness, responsiveness, and availability of technical support. (Evaluate)

E. Supplier Improvement

Define and conduct supplier audits, evaluate corrective and preventive action plans, provide feedback, and monitor process improvements. (Evaluate)

F. Supplier Certification, Partnerships, and Alliances

Define, appraise, and implement supplier certification programs that include process reviews and performance evaluations.

Outline strategies for developing customer-supplier partnerships and alliances. (Evaluate)

G. Supplier Logistics and Material Acceptance

Describe the impact purchased products and services can have on final product assembly or total service package, including ship-to-stock and just-in-time (JIT). Describe the incoming material inspections process. (Understand)

LEVELS OF COGNITION

BASED ON BLOOM’S TAXONOMY

Remember: Recall or recognize terms, definitions, facts, ideas, materials, patterns, sequences, methods, principles.

Understand: Read and understand descriptions, communications, reports, tables, diagrams, directions, regulations.

Apply: Know when and how to use ideas, procedures, methods, formulas, principles, theories.

Analyze: Break down information into its constituent parts and recognize their relationship to one another and how they are organized; identify sublevel factors or salient data from a complex scenario.

Evaluate: Make judgments about the value of proposed ideas, solutions, et cetera, by comparing the proposal to specific criteria or standards.

Create: Put parts or elements together in such a way as to reveal a pattern or structure not clearly there before; identify which data or information from a complex set is appropriate to examine further or from which supported conclusions can be drawn.

Note: We are not a representative of ASQ® or any other certification organization.

ASQ® is the registered trademark of the American Society for Quality.

We are an independent training provider. We are neither associated nor affiliated with the certification organization(s) mentioned in our courses. The name and title of the certification exam mentioned in this course are the trademarks of the respective certification organization. We mention these names and/or the relevant terminologies only for describing the relevant exam processes and knowledge (i.e. Fair Use).