In this course we discuss steps to better Human Resources (HR) outcomes when communicating with C-Level Management. We discuss communication concepts and think in terms of what C-Level Management needs to know to make confident and timely decisions. We also look at how C-Level Managers like to be communicated with and what they find of value.

After completing this course, you will better understand how to communicate with C-Level Managers within your organization - it’s your job to address the issues you’re bringing up and explain why particular subjects are valuable and and why it’s important they work with you. This is essential for better business outcomes. C-Level Management focuses on protecting the business. Your job is to communicate HR’s impact on the business.

Later we discuss communication transactions that are likely to occur between HR and C-Level Management and how we can apply communication concepts to these types of interactions. An organization’s HR staff requires support and involvement from its top management in order to be effective. HR has the responsibility of gaining C-level commitment, securing their involvement, and maintaining open communications. C-level executives need to understand HR’s functions, goals, and why they are important to the businesses’ bottom line.

This course will serve as review for HR professionals who want to sharpen their understanding of communication with the C-Suite and how they can increase support and involvement for HR to meet the strategic goals and operational plans of the organization.