Welcome!
Thank you for joining the course · Communication Skills For Life · The Relationship Economy · Establish, Improve And Maintain Your Business and Personal Relationships When In-Person Face-to-Face Is Not An Option.
Over the last few years, our work and personal lives have slowly evolved into a digital society.
Dramatic changes to our access to information, entertainment, work and social processes has created a need for us to adapt to a completely different way of communicating.
Although these changes have driven a flexible, relaxed communication environment with new opportunities; not to mention a convenience we never had before, they have also simultaneously altered how we interact and behave.
With more people studying and working remotely, the digital era coupled with the isolation has made it difficult to form and maintain relationships with others.
Today, it feels even more challenging to create and nurture relationships.
A new mindset is required.
"The Relationship Economy".
The relationship economy uses connections, trust and human interaction as its currency.
This new mindset is focused on driving a greater sense of community, inclusion and purpose despite the decrease in face-to-face interaction.
Now more than ever, the relationship economy is on the rise in its quest to re-establish and maintain human connections.
Why are some of your business and personal relationships more successful than others?
Why are some companies and brands more successful with maintaining their client base; experiencing virtually no erosion of loyalty and repeat business?
It all boils down to relationships.
It all boils down to loyalty.
It all boils down to trust.
It all boils down to connections that have been built over time.
Smart companies, brands and individuals establish trust, first and foremost; and as a result gain that coveted loyalty everyone seeks.
Individuals and businesses that personalize their interactions and experiences retain customers and win new ones.
In the relationship economy, individual contributions are valued as essential to building that community; letting individuals know they are valued helps them feel cared for and connected, thus providing a purpose.
While many aspects of our work and life may feel uncertain and in need of renovation; one thing is certain: the relationship economy is thriving.
People are seeking out those people who bring some value to their lives.
The isolation we've all been feeling this past, almost 2 years, is calling for us to find ways to improve our relationships; of all types.
Whether its your family, friends, clients, customers, or employees you wish to re-establish and include in your circle/bubble as a trusted link, member of your thriving community and loyal supporter, this course presents ways and actions for you to re-establish, maintain and grow your relationships, across the board, in a more meaningful way.
Thank you again for joining me!
Let's get started...