Effective communication is a key component of many aspects of business life and plays an integral life in anyone's professional life. It helps in coordination, team building, increasing productivity and loyalty, managing diversity, managing conflicts, maintaining client relationships. Good communication skills is therefore required to excel in one's professional life.

This course aims to equip learners with skills that will enable them to collaborate and interact better within their organizations, and with external partners. The course will look at the strategic and practical approaches to help you build effective interaction through various forms of communication to inform, persuade, influence, and impact your audience. Key aspects of the course will include understanding the role of communication in sharing knowledge, engaging colleagues upwards, downwards and peers in an effective manner as well as the various ways of support and motivating them. This course will be useful in engaging learners to be practical communicators as individuals as well as in groups and to have tools for communication in various situations both internally and externally.

Throughout the course, there will be a strong emphasis on issues relating to management communication in the global environment. The course will be delivered through a combination of lectures, quizzes, assignments, and self-study. Lectures will be used to introduce material on the formal aspects of the course.

Recommended reading material; Corporate Communication, 7th Ed, (2013), Argenti, P.A. McGraw-Hill Education, NY, ISBN: 978-0-07-3403175