This course mainly focusses on step by step process of giving constructive feedback to staff in addressing their performance and behavioral issues. This course is best suited for Managers, Supervisors and Team Leaders who generally give feedback to their subordinates.

What you learn from this course?

• What is feedback?

• Using constructive feedback

• The 10 tools of giving constructive feedback

• Challenging feedback situation

• Receiving feedback

• Continuously improving your feedback skills

• Additional aspects of constructive feedback

In addition to the above points, this course teaches you how to work within the guidelines of your company disciplinary policies. This course guides you in analyzing the root cause of the issues and not just dealing with the symptoms.

The entire course is very interesting and interactive with lots of Scenarios, Case Studies and Exercises. These concepts helps you to analyze the difference between Constructive and Destructive feedback.

The 10 tools of giving constructive feedback given below is explained elaborately with examples and tips:-

1. Analyse the current situation

2. Decide on your outcomes and objectives

3. Calibrate for receptiveness

4. Create the right environment

5. Communicate effectively

6. Describe the behaviour you wish to change

7. Describe the behaviour you want

8. Seek solutions together

9. Focus on what is good

10. Getting agreement

In addition to the explanation, there is one case study where you can learn how to use these tools effectively. Another case study explains you how to give feedback in challenging situation.

These exercises and case studies helps you to test your knowledge and level of understanding.

No prior experience is required to join this course. This course is divided into 7 videos courses which you can download and learn.

No Looking Back - Enrol today and grab the opportunity!!!!