Emotional intelligence at the workplace is a critical skill in employee retention, hiring the right people, effective time management, and creating a happier workforce. When practiced properly emotional intelligence leads to increasing cost effectiveness, thereby affecting the overall profit of a business. With the use of emotional intelligence many problems that arise at the workplace could be avoided. Simple problems can be prevented from escalating into crisis mode. The emotional intelligence “temperature” of an organization determines how engaged or disengaged a workforce is.

In this course you will learn how to handle sensitive problems by using the proper tools of correction. You will learn how to correct an employee and not condemn an employee. When an employee feels valued rather than used, they are more likely to give their best to a company, organization, or business. How employees are made to feel has a lot to do with how much they are willing to “give” to a business or organization. This comes to the surface when people-related problems come up and how they are addressed. Learn hoe to correct employees without making them feel condemned, effective word choice in giving criticism in order to have a healthier relationship with employees, and navigate effectively through the neuroses of each individual and not let them affect you negatively. All these and more, delivered in a simple, easy to understand manner, in this course.