Postgraduate Diploma: CRM Platform Expert



Postgraduate Diploma: CRM Platform Expert

Rating 4.27 out of 5 (97 ratings in Udemy)


What you'll learn
  • Business Principles of Customer Relationship Management
  • Multichannel Sales, Service, Marketing and Business Management
  • Business principles of implementation of oCRM tools (Microsoft Dynamics 365 (CRM), Oracle Siebel CRM, Salesforce)
  • Business principles of implementation of aCRM tools (SAS MA, Microsoft Azure, AWS)
  • Sales Management
  • Service and claims Management
  • Cross-sale and up-sale
  • Digital Channels building
  • Examples from …
Duration 1 Hours 58 Minutes
Paid

Self paced

All Levels

English (US)

13010

Rating 4.27 out of 5 (97 ratings in Udemy)

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