The Customer: Service at its BEST (MASTER SERIES)



The Customer: Service at its BEST (MASTER SERIES)

Rating 3.9 out of 5 (53 ratings in Udemy)


What you'll learn
  • Develop a customer centric service strategy
  • Recognise actions that can damage your customer centric service strategy
  • Develop an effective customer journey map
  • Identify the importance of team roles in delivering service
  • Determine factors that create customer value
  • Link service to outcome
  • Develop strategies to support the modern day customer
  • Drive a culture that welcomes customer feedback - and uses it effectively
  • Develop …
Duration 3 Hours 58 Minutes
Paid

Self paced

All Levels

English (US)

261

Rating 3.9 out of 5 (53 ratings in Udemy)

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