Rating 4.0 out of 5 (36 ratings in Udemy)

• Significant knowledge and understanding of team building and custumer success through excellent customer service
• -Fulfilling personal and organisational needs, - the importance of how you do things, - customers buy experience, -How to get repeat business, - identifying and dealing the silent complainer, -How to become the company ambassador The will know - What’s different about good service? - How to put customers first, - what you need, quality, attention to detail, delivering great service, taking responsibility, - remembering good and bad service - Effective customer communications