This course will give you an understanding of how to view and discuss performance of individuals in your team and organisation. We will give you the tools and methods to understand development over the course of a career and to analyse and identify ways to develop people into your future leaders.

In section two of this course we will teach you about the differing types of Work Complexity that exist in your organisations. This model of complexity comes from social science research performed within organisations over decades. Once you understand this complexity model, you will not be able to unsee it.

By completing this course you will be well placed to fill roles or tasks with individuals who are equal to the challenge. You will know how to identify and develop your future leadership pool, and you will see a remarkable shift in your staff engagement and productivity.