This course will not only explain the importance of giving and receiving feedback, but will also help the learners to change their mindset towards feedbacks and how it will help them. In reality, we don't show interest in receiving feedback which is going to change our mindset and improve our productivity.
The main aim of this course is to change such mindset and make the learners to understand the benefits of giving and receiving feedbacks. In this interesting and engaging course, you will learn:-
Various feedback issues, which are:-
Giving feedback is an art. Especially at the individual level, “how” you give feedback may be more important than “what” you give as content. In today’s corporate environment, this is very important, as employees want to be treated as equals. A few years ago, things were different. Even if the employee was dished out biased negative feedback, he had no recourse for any appeal or redress.
One case study explains you how feedback should flow through proper channel. It teaches you how importantit is to give feedback to the “right” person or the “right” department. You can also get a glimpse of What is Performance Measure? and how these measures are used?
Another case study in the middle of the course teaches you how it is important to gather relevant data. Good communication of measured results allows leadership to involve all the employees in the organization and foster commitment. An organization cannot claim to be data-driven if the data, information and knowledge are not understood and applied by the concerned person. The first step for this to communicate the data to him.
Organizations categorize the communication styles into 5 groups:
Strictly “need to know”
Periodically structured downward
“Open-door”, informal
Frequent, multi-means, up and down, some information withheld
Frequent, multi-means, up and down, nothing withheld
If you are promoted as a Team Leader or Supervisor or if you are working for Human Resource Department, then this course is for you.
Enrol today and grab the opportunity!
