Want to learn why people do the things they do and why you react the way you do?
We talk and hear a lot about emotional intelligence, however there are some misunderstandings about what it actually is. It's not about being 'vanilla', or hiding your emotions. It is about choosing when and how to show your emotions. Our emotions are what make us human, and expressing our emotions is inevitable.
Emotional intelligence is a set of skills that enable you to build really powerful relationships. This course will help you develop these skills and get results. It takes work and practice over time, but it's worth the effort. In this course, you will learn the key concepts of emotional intelligence and equip you with the skills, knowledge and competencies to manage yourself and others.
Course Overview :
You will gain self-awareness by identifying your Emotional Intelligence strengths and development areas.
Be better equipped to tune into and understand the people you work with and the world around you.
Use your new skills to build powerful relationships, influence and lead others.
Learning Objectives
You will learn:
the relationship between emotion and our conscious thought so you can learn how to take control of what you think, say and do
the four quadrants of emotional intelligence and how to develop self-awareness
how you can develop empathy and sense how other people are feeling
how to find the right balance between the accelerator and the brake in self-management
how understanding the way your organisation really works can enhance your choices and your effectiveness
how to evaluate your progress and achievements
Are you ready to advance your career and take control of your emotions? Get started today and sign up now!
Your instructor Angela Blacklaw has experienced first hand how important Emotional Intelligence is within business and how it affects individual career progress. This course has been designed for you whether you are already a leader, or you aspire to be one in the future to get your career to the level you want to take it.
Who this course is for:
Students who are keen to develop their skills to advance them in the workplace
Employees who want to take control of their emotions, to improve their professional relationships and advance their career
Leaders and aspiring leaders who want to improve their leadership skills to enable their teams to work more effectively
Emotional Intelligence Leadership is an incredibly popular course within our Leadership & Management series. At the Civil Service College, we tailor our courses to each attendee’s role and organisations, ensuring that each delegate gets the most out of the training. Our courses and trainers are continuously updated and evaluated to ensure that we are always delivering the best service possible.
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