If people are the greatest creators of value in organizations, then good performance management is critical for an organization's success.
Employees need to understand what’s expected of them, and to achieve those goals they must be managed so that they’re motivated, have the necessary skills, resources and support, and are accountable.
“Performance management aims to monitor, maintain and improve employee performance in line with an organization's objectives” – CIPD
Performance management is not a single activity, but rather a group of practices that should be approached holistically.
There’s no standard definition of performance management but it describes activities that:
Establish objectives through which individuals and teams can see their part in the organization's mission and strategy.
Improve performance among employees, teams and, ultimately, organizations.
Hold people to account for their performance by linking it to reward, career progression and termination of contracts.
At its best, performance management is a holistic set of processes and centered on two-way discussion and regular, frank, yet supportive feedback of progress towards objectives.
Effective performance management relies on both formal and informal processes. It involves planning – for example, defining and reviewing objectives, linking ways of achieving those objectives to business plans, and setting measures of success. These are often discussed in meetings between the line manager and employees, known as performance review or appraisal.
This is a Beginner course for individuals new to employee performance management and human resources management.
Learning Objectives:
You will acquire of foundational knowledge of employee performance management.
You will learn the various performance management activities such as performance planning, performance coaching, performance review, performance reward and performance improvement.
You will learn how to set performance objectives that is objective.
You will learn the best approach to employee performance management.
You will learn how to lead employees to optimum performance in the workplace.
