The field of equality, diversity and inclusion is a very complex one, but also one that has been characterized by considerable oversimplification over the years that has led to a number of problems. This introductory course has therefore been developed to clarify what the important issues are and move away from the mistakes of the past and establish a much firmer understanding of what needs to be done to develop and maintain workplaces rooted in fairness and an appreciation of what different people can bring.

The course consists of three video-based lessons, each emphasizing a different set of key points:

1. Why promote equality, diversity and inclusion? This lesson clarifies the rationale for paying attention to the issues involved and also offers important definitions of the key terms (equality, diversity, inclusion) to avoid misunderstanding.
2. Learning from past mistakes Historically our track record in addressing these issues has been mixed. While we have made good progress in some respects, we also have to acknowledge that some of the steps taken in the name of equality have been ineffective and have even created additional problems. This lesson therefore focuses on what can be learned from those mistakes.
3. Pitfalls to avoid Continuing the ‘learning from mistakes’ theme, this lesson identifies a number of pitfalls to avoid to make sure that our efforts to promote equality, diversity and inclusion are as effective as possible.

There is also a module companion workbook that you will need to print out before you start the course. It contains space for notes plus an exercise relating to each of the three lessons. This is an important resource for you, as it will help to extend and consolidate your understanding and provide you with a set of notes to act as a reference source for future development.