FREE Complete Beginner Course: Technical Support Overview

Rating 4.08 out of 5 (246 ratings in Udemy)

What you'll learn

Student will learn overview of OSI model
Learn skills, experience and personality of the Technical Support Role
Best practices for opening, updating and closing tickets.

Description

This FREE course is a continuation of a series to improve your ITskills at no cost. Below is the list of topics discussed over the course. Please note this information is an introduction.

Topics covered are as follows:
Overview of DNS concepts
How …

Duration 0 Hours 58 Minutes

Free

Self paced

Beginner Level

English (US)

3928

Rating 4.08 out of 5 (246 ratings in Udemy)

Go to the Course
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