This 8 hour course provides you with skills to prevent, protect, evaluate and recover when an emergency or violent event happens around you in the front desk and office environment. We also focus on being mentally prepared for modern day safety and security related events that affect us, our businesses, corporations, agencies, our coworkers and our communities.   We will talk about communication skills and how successful preparation and practice for your mind will help you survive and in some cases prevent an incident or help you to recognize the time to remove yourself from the incident, before it escalates further.