Giving feedback is a fundamental and important task for any manager. There are so many negative ways of giving feedback which will switch people off and even cause relational problems among your staff. Often managers shy away from giving feedback because they are unsure of how to go about it. However, if it's done in the right way, feedback can be the breakfast of champions. 

In this module you will study methods for giving feedback in an effective way which will deliver positive behavioural change and be welcomed by your people. You will learn to reframe feedback, restoring its proper function as a crucial asset to those who are looking to improve what they do.