This course will provide a quick overview of email communication and etiquette and give a comprehensive description of Gmail as a platform. We will discuss navigation of the Gmail User Interface (UI) as well as the basics of email composition and inbox management. We will also discuss the general flow of email communication, from creating and formatting a good message to the different ways in which we can respond to a message. Finally, we will review the topic of integration in the Google Workspace and examine how Gmail connects to additional applications including Google Contacts, Tasks, Calendar, and Keep.

With nearly 10,000 training videos available for desktop applications, technical concepts, and business skills that comprise hundreds of courses, Intellezy has many of the videos and courses you and your workforce needs to stay relevant and take your skills to the next level. Our video content is engaging and offers assessments that can be used to test knowledge levels pre and/or post course. Our training content is also frequently refreshed to keep current with changes in the software. This ensures you and your employees get the most up-to-date information and techniques for success. And, because our video development is in-house, we can adapt quickly and create custom content for a more exclusive approach to software and computer system roll-outs.

This course aligns with the CAP Body of Knowledge and should be approved for 2.25 recertification points under the Technology and Information Distribution content area. Email [email protected] with proof of completion of the course to obtain your certificate.