Managing employee performance facilitates the effective delivery of an organization’s goals and there is clear evidence that using performance management programs, systems or tools leads to improved business and organizational results. As a result, an effective performance management system or tool is essential for managing and evaluating staff, developing their competencies, improving organizational performance, and eventually achieve winning business outcomes.

Performance management is essentially a management tool that helps managers monitor and evaluate employees' work. Performance management is concerned with identifying, measuring and developing the performance of individuals and teams and aligning their performance with the strategic objectives of the organizations. Its goal is to create an environment where people can perform to the best of their abilities and produce the highest-quality work most efficiently and effectively.

This course identifies the knowledge and skills needed for effective management of individual and team performance and explains the process. The course will help managers and team leaders recognize their role and contribution to effectively manage performance and conduct at work.

This short course is for managers, team leads and supervisors who need a quick and short but solid and informative course in performance management. Through the trainer’s expertise and practical knowledge, you will be able to define the key concepts associated with performance management and you will be able to: • Develop an understanding of the principles of effective performance management. • Develop an understanding of the best practice performance management processes.