Handling Conflict at work is a course designed mainly to guide employees on how to manage conflicts in the best possible way.

We all have been in situations where we had to handle conflicts on regular basis, from the simplest to the most complex ones.

The course will help you know more strategies to handle conflict and tell you more details on how to use them and when to use them. These strategies and techniques can be used in personal and professional contexts.

Conflict Management techniques can be used to handle conflicts between coworkers, conflicts with the management, conflicts with your team, conflicts with stakeholders that you’re dealing with, and many other conflicts that may occur at work on regular basis.

Work would definitely be a lot easier without all the time spent in handling conflicts and having to deal with unresolved conflicts.

Let’s begin our journey together to discover how we can handle conflicts in a more efficient way and understand more about the causes and learn to avoid them.

What will students learn:

Learning about the causes of conflicts

Methodologies to handle conflicts

Conflict Handling Toolset and how to use it

Prerequisites: No

Target Students?

Anyone who is interested in enhancing their conflict management skills in the workplace.