Ever had to hold one of “those” conversations with someone? A conversation which we might label as difficult? If you have how did it go for you? If you never have, perhaps you have been not getting the best outcomes you could have and there is a good chance you will need to at some point in the future.

This eLearning Module will provide you with a complete overview of how to hold this type of conversation. Whether you are a looking for some help with a current conversation you need to hold, have conducted them before, or just want to prepare for the future, this module will help.

We will explore:

• What is a Difficult or Courageous Conversation

• The mindset required for an effective Difficult or Courageous Conversation

• The elements of preparation for a Difficult or Courageous Conversation

• A process for holding Difficult or Courageous Conversations

Packed with tips, ideas, strategies and processes which will help you have the very best chance of success when needing to have a conversation such as this.

AJ (your coach for this module) has spent 30 years delivering management and leadership development courses and has a successfully worked with people, who although already highly successful, struggle in this area. As a result, he will be able to share with you tools, tips, processes and ideas around holding difficult conversations.

Just imagine being able, the next time you need to have a conversation like this, that you are able to enter into it feeling much more confident and able to get the very best outcome you can. If that would be useful to you then join AJ for this module and become a difficult conversation ninja!