Hotel Front Desk
Rating 4.46 out of 5 (207 ratings in Udemy)
What you'll learn
- Role and Importance of Front Office Operations in the Hotel
- Foundational procedures of Front Office
- Day to day tasks/reports/actions at the desk
- Successful Front Office Manager To Do List and Complete day to day Checklist
- How to respond to an unhappy guest survey or email
- Service recovery and how to resolve Guest Complaints
- Why is it important to understand the real reason guests complain
- Key Performance Indicators and how …
Duration 1 Hours 58 Minutes
Paid
Self paced
Intermediate Level
English (US)
581
Rating 4.46 out of 5 (207 ratings in Udemy)
Go to the Course
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Paid
Self paced
Intermediate Level
English (US)
581
Rating 4.46 out of 5 (207 ratings in Udemy)
Go to the Course