This course is designed for current and aspiring hoteliers. The instructor shares his knowledge and experience in simple words and explains concepts that are non negotiable in the modern hospitality industry. This is Part 1 of 2.

This course has been specifically designed for hotel owners, hotel managers or operators of small, independent hotels and mid-level managers of medium to large hotels who are grooming themselves to become general managers.

This course will also be useful for entrepreneurs who are looking to set up their hospitality establishments. It will give them an overview of the processes and tasks required to carry out sustainable hotel operations, which they can then adapt to suit the size of their operations.

This course will aide all those hospitality professionals who are looking to upskill and orient themselves towards growth and streamline their learning in becoming successful hotel general managers.

The course covers the range of responsibilities of a general manager. From managing daily tasks to their over accountability towards running a successful hotel. It will give you an idea about their typical day and an overall understanding of the goals of their role.

Completing this program will give you a head start if you are a young hospitality professional, and the edge to position yourself better when you apply for a general manager’s position.