This course sets out to enable you to sell effectively over the phone. The tools that we cover will help generate sales more effectively, and whether you receive inbound or outbound calls you will find that if you apply the techniques in this course, your success rate will increase immensely.

At the end of this course you will be able to:

• State the advantages and disadvantages of selling on the telephone

• Structure your calls effectively

• Explain the reasons behind customers buying decisions

• Define your customers 'level of interest'

• Follow an effective method of developing sales

• Explain the important factors of voice projection

• Use specific methods to improve voice projection

• Demonstrate well-developed questioning techniques

• Present the 'Features' and 'Benefits' to customers

• Differentiate between logical and emotional purchasing

• Overcome objections

• Close a sale

• and much more...

Who is this for?

Anyone that deals with telephone sales in either an inbound or outbound call environment. These self study program will help you develop the sales skills to sell more effectively over the phone.

Learn the secrets of generating sales over the phone and reach the level of success in sales that you deserve. This is the only phone selling course you need to grow your sales.

Remember, features tell, but benefits sell. Focus on what is in it for your customers.