Service Desk Analyst Crash course for beginners.



Service Desk Analyst Crash course for beginners.

Rating 4.58 out of 5 (353 ratings in Udemy)


What you'll learn
  • Windows 10 Operating system Installation.
  • Computer IP Address,
  • Windows 10 32bit vs 64bit / Windows 10 Different Edition.
  • MS Office 2016 Installation/Uninstallation.
  • Outlook 2016 troubleshooting.
  • Request/Incident Ticket Creation using Service Now ticketing tool.
  • Service Desk Analyst Interview Question and Answer PDF file available to download.
  • Service Desk Call Handling Demo Call.
  • Use of Citrix Director and vCenter Console …
Duration 2 Hours 58 Minutes
Paid

Self paced

Beginner Level

English (US)

2403

Rating 4.58 out of 5 (353 ratings in Udemy)

Go to the Course
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