ITIL 4 Foundation Practice Certification for (ITSM) 2022



ITIL 4 Foundation Practice Certification for (ITSM) 2022

Rating 5.0 out of 5 (5 ratings in Udemy)


What you'll learn
  • What is ITIL®
  • Benefits of ITIL
  • What is ITSM
  • Explain the phases of the ITIL® Lifecycle
  • What are the 4 Ps of ITIL®
  • Explain the Service Value System
  • The Guiding Principles in the Service Value System
  • The objective of ‘Design and Transition’ on the Service Value Chain
  • The role of Service Operation in ITIL
  • IT Service Management
  • SLA Management
  • the types of SLAs
  • he Service Portfolio, Service Catalog, and Service Pipeline …
Duration 0 Hours 58 Minutes
Paid

Self paced

All Levels

English (US)

1014

Rating 5.0 out of 5 (5 ratings in Udemy)

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