This course " ITSM Foundation Exam Simulator " intended for the Foundation level of AXELOS ITIL®4 certification to check if you ready to pass ITIL®4 Foundation exam? . Find out by testing yourself with this practice exam course which enabling you to confirm your mastery and providing you with the confidence you’ll need to pass your ITIL®4 Foundation exam.

The tests in this set are timed, so you’ll know when you’re taking more time than the official test allows, and at the end of the test you’ll receive a personal breakdown of the questions you answered correctly and incorrectly to help you continually improve. You’ll also be able to see an explanation for each question at the end of the test to help you avoid making the same mistakes when taking the exam. Are you ready to prep for your future?

Noting that, this course and practice exams is neither endorsed by nor affiliated with AXELOS.

Exam simulator course contents:

The First 2 tests consist of 240 questions divided by ITIL®4 Foundation Book chapters, each question has an answer with explanation includes a reference in ITIL®4 Foundation Book, the 2 tests are presented as follow:

Test-1- ITIL®4 Foundation Book Chapters 2 & 3 & 4 with total 112 Questions

This test questions help the student to practice chapter-2, chapter-3 and chapter-4 questions and master the scientific content in each chapter individually and divided as follow :

· Chapter-2 {Key Concepts of Service Management} (32 Question) [from 1 to 32]

· Chapter-3 {The Four Dimensions of Service Management} (12 Question) [from 33 to 44]

· Chapter-4 {The ITIL Service Value System – SVS} (69 Question) [from 45 to 112]

Noting that, there is no questions for Chapter-1{Introduction} in the real exam, and also in this simulator course.

Test-2- ITIL®4 Foundation Book Chapter 5 with total 128 Questions

This test questions help the student to practice chapter-5 and master the scientific content in it.

· Chapter-5 {ITIL Management Practices} (128 Question) divided by practices as follow:

· {ITIL Management Practices-1} (23 Question) [from 1 to 23]

- Information Security Management

- Relationship Management

- Supplier Management

- IT asset Management

- Monitoring and Event Management

- Service Configuration Management

- Release Management

- Deployment Management

· {Continual Improvement} Practice (12 Question) [from 24 to 35]

· {Change Control} Practice (18 Question) [from 36 to 53]

· {Incident Management} Practice (19 Question) [from 54 to 72]

· {Problem Management} Practice (18 Question) [from 73 to 90]

· {Service Desk} Practice (14 Question) [from 91 to 104]

· {Service Level Management} Practice (12 Question) [from 105 to 116]

· {Service Request Management} Practice (12 Question) [from 117 to 128]

The Last 4 tests consist of 160 repeated questions selected from the questions in the first 2 tests but presented in a random sequence.

Each test represents a complete " ITIL®4 Foundation Exam Mockup”, like real exam. It consists of 40 Questions in one-hour duration.

The 3 tests are presented as follow:

· Test-3 - ITIL®4 Foundation Exam Mockup.

· Test-4 - ITIL®4 Foundation Exam Mockup.

· Test-5 - ITIL®4 Foundation Exam Mockup.

· Test-6 - ITIL®4 Foundation Exam Mockup.

The pass score in each mockup exam is 70% instead of 65% in the real exam to give the student the confidence to be sure achieve the passing target level in the real exam.

All questions have an answer with explanation includes a reference in ITIL®4 Foundation Book.