Introduction:
Does your company often run into similar problems that recure frequently? Are you so occupied with firefighting that more important topics has been neglected? Do you want to solve problems more efficiently? Lean Six Sigma DMAIC is such an efficient problem-solving methodology. It provides a structured path of "Define, Measure, Analyze, Improve, Control" and practical tools in each phase to achieve product quality improvement, process efficiency optimization, and operation cost reduction. Therefore, Lean Six Sigma has been well applied in almost all industries and the related certification has become one of the most popular certifications at workplace.
Lean Six Sigma professionals are rated as four different belt levels, which from bottom up are yellow belt, green belt, black belt and master black belt. A Yellow Belt is expected to understand the logic of DMAIC and to use the methodology and basic tools to solve small problems. This Lean Six Sigma Yellow Belt course, instructed by ASQ certified Master Black Belt-Nadya Liu, includes:
Introduction to the basics of Lean Six Sigma
The fundamental logic of Six Sigma DMAIC methodology
Tools in each DMAIC phase that is required at yellow belt level
After full participation, all participants will receive a Lean Six Sigma Yellow Belt certification issued by ASQ (American Society of Quality) certified Master Black Belt.
Target Audience:
Professionals in all industries who is interested in effective problem-solving, especially those who work with process optimization and quality improvement.
Learning Objective:
At the end of this session, participants will gain:
Mindset change: participants will start to form a systematic, scientific and logical problem-solving mindset
Skillset upgrade: participants will understand the Lean Six Sigma methodology and basic tools
Problem-solving: participants will be able to apply the methodology and tools to solve real problems in life or at work
Certification: participants will receive a Lean Six Sigma Yellow Belt certification issued by ASQ certified Master Black Belt
Course Outline:
Introduction to Lean Six Sigma
In this section, you will learn about the background and basics about Lean Six Sigma
DMAIC – Define phase
In Define phase, you need to answer the question – what is the problem exactly? To answer this question, you will learn about how to create a Project Charter, how to create a SIPOC, and how to generate CTQ through real case group exercises.
DMAIC – Measure phase
In Measure phase, you need to answer the question – how big is the problem currently? To answer this question, you will learn about output measurable identification, Operational Definition, Measurement System Analysis, Basic Statistics, Process Capability, Performance Visualization through real case group exercises.
DMAIC – Analyze phase
In Analyze phase, you need to answer the question – what are the root causes of the problem? To answer this question, you will learn about the roadmap of root cause verification, how to identify potential causes with Cause-effect Diagram (Fishbone) and “5 why” and process analysis tools such as Spaghetti Diagram and Swim-lane Diagram through real case group exercises.
DMAIC – Improve phase
In Improve phase, you need to answer the question – what are the best solutions of the problem? To answer this question, you will learn about how to generate potential solutions with standard Lean tools and multiple Brainstorming tools, how to select solutions and how to implement solutions through real case group exercises.
DMAIC – Control phase
In Control phase, you need to answer the question – how to keep the improvement sustainable? To answer this question, you will learn about Documentation, Control Charts and Reaction Plan.
Tips on learning Six Sigma at further levels
