The course is primarily targeted to students at beginner or intermediate level of Change Management.

It provides high level overview of the IT Change Management principles and guidelines along with easy to understand analogies that are likely to occur on a daily basis. Other than that change management processes, roles and categories are also discussed briefly in the course.

To make the course stand out from similar Change Management courses it has been designed in a way to correlate with other IT disciplines such as Project Management, Service Management aspects including incident, problem, configuration management etc. That way student can get a better grasp of change management concepts in concert with other IT methodologies.

I have been involved in change management roles in very complex environments and it is very easy to lose track of things due to many different moving parts. I have taken this approach to ensure that the students get the fundamentals right so that there is no confusion when a journey in real world environment begins.

I hope this course meets your expectations and if you have any suggestions to improve the course please feel free to reach out to me. I am always open to feedbacks and comments.