Salesforce is the world's leading Customer Relationship Management (CRM) software platform and enterprise cloud ecosystem.

In this course, you will learn how to use Salesforce in a sales environment. We will walk through the process of setting up your own Salesforce account. We will then tour the user interface, to become familiar with navigating the platform and performing common functions.

We'll then get into best practices for utilizing the Salesforce platform. You will learn about how to begin or advance a career developing on the Salesforce platform. You’ll learn practical strategies for learning and finding that first job and how to rapidly move up the income ladder.

Learn about managing existing customers, tracking and converting leads, managing a sales pipeline of potential sales, and using the built-in features of Salesforce for analyzing sales data and reporting.

Learning Salesforce opens up the door to seamless automation and advanced CRM functionalities that allow you to store every single detail about every single customer and using the same to provide personalized services to them. Using CRM platforms like Salesforce is a great way to get an edge over your competitors when it comes to catering to your customers in the best way possible.