The aviation industry encompasses almost all aspects of air travel and the activities of airport personnel help to facilitate it. The environment is impacted daily by technological challenges and brings rapid change internationally to stay ahead in its game. These pressures have significant effects on the way airports do business not only from a financial perspective but also from an operational standpoint.

Airport operations demand the highest standards of safety, reliability, efficiency and comfort. Given a continuously growing demand for air traffic, a high concentration of movements and a limited place available to handle operations, it is required to implement optimized procedures and technologies and a close connection of all stakeholders. For instance: about 90,000 people employed and 140 airlines handled to ensure that up to 90 million passengers are being carried annually at Dubai International Airport in the United Arab Emirates.

Individuals who work within the sector are required to know the roles airports play in the economy in order to discover the various customers and partners which gain profitable to the industry.

The roles of each individual within the industry are essential to the business as is the set of principles that the sectors operate within.

This course highlights the fundamentals of the operations in the airport environment in order to provide key knowledge concepts to the respective learner.

This course is designed to help persons who are starting a career in airport operations positions or all other aviation personnel who want to get a broader introduction to airport operations.