Oracle Field Service 2021 Implementation Essentials test series | Exam Number: 1Z0-1003-21

An Oracle Field Service Cloud Service 2021 Certified Implementation Specialist has demonstrated the skills and knowledge required to implement and use Oracle Field Service Cloud. Individuals who posses this certification are able to configure user, resource, and activity types, configure business rules settings and work skills, configure calendars and display settings, create filters, configure a Routing Plan, and configure Quota Management and service requests.

Exam Topics:

Resources and Resource Types

• Describe Resource and Resource Type Settings

• Configure Resources and Resource Types

Users and User Types

• Describe Users and User Type Settings

• Configure User Types

Activities and Activity Types

• Describe Activities and Activity Type Features

• Configure Activity Types

• Create an Activity Link Template

• Describe Activity Time Windows

Inventory and Inventory Types

• Describe Inventory Use and Inventory Types

Work Skills

• Explain the Usage of Work Skills

Work Zones

• Explain the Usage of Work Zones

Calendar Options

• Explain the Calendar Capabilities in OFS

OFS Global Settings

• Explain Business Rules Settings

• Configure Business Rules

• Configure Display Settings

OFS Screen Configurations

• Describe the Custom Property Types

• Create a Custom Property

• Configure Core Application Screens

• Explain the Capabilities of OFS Forms

• Configure a Form

Filters

• Explain the Usage of Filters within OFS

• Create a Filter

Routing and Statistics

• Explain Duration and Travel Statistics

• Describe Routing Plan Capabilities

• Describe Routing Optimization Options

Quota, Capacity and Booking

• Describe Quota, Capacity and Booking Options

• Configure a Capacity Area

Collaboration

• Describe Collaboration Features

OFS Integration Options

• Describe the Various Launch Conditions

• Configure a Message Scenario

• Explain OFS API Capabilities

• Explain the Capabilities of the Outbound Integration Channels

Where's My Technician?

• Explain the Capabilities of the Where's My Technician Theme

Plug-in Framework

• Understand the Capabilities of the OFS Plug-in Framework