Welcome to course: Digital Product & Service Owner: Role & Key Functionality

1st module of the Program: Postgraduate Diploma: Digital Product & Service Owner

Short Description: Overview of a Product / Service Owner role and functionality: Course for owners and managers of digital products, services and platforms and for leaders at service, finance, fintech industries. Course for any other who want to build a career at fintech and digital business area. We will consider different business topics, practical examples and cases and also will talk about business related questions.

Considered Areas:

• Product owner role examples from retail banking and digital business

• Product manager VS Product owner roles

• Product owner mission

• Forces impacting Product owner’s roles

• Defining the vision

• Managing the product backlog

• Prioritizing needs

• Overseeing development stages

• Anticipating client needs

• Acting as primary liaison

• Evaluating product progress at each iteration

• Digital Channels building

• Examples from Consumer Lending, Mortgage and other product-lines of Retail Business

• Examples from leading worldwide banks

Course Author:

IGOR DMITRIEV

Professor of The Retail Banking School

Digital Business and Retail Banking Expert

Education:

•MBA, The Boston University, USA

•Master of Science at Engineering (Technical) Management, The State University of New York at Buffalo, USA

•Master of Science at Informatics and Economics, The Saint- Petersburg State University of Finance and Economics, Russia

•Six Sigma Black Belt

Experience:

•Expert at Banking (>15 years), FinTech & Digital (>12 years). Experienced Manager (>10 years) with successful track of records at personal and corporate entrepreneurship.

•More than 10 years at worldwide banking groups such us Societe Generale, Raiffeisenbank.

•Experience at roles: CEO, Head of Business, Chief Digital & Marketing Officer, Head of Digital Transformation and Channels, Head of Products and Marketing.

Linked topics:

• Business Fundamentals

• Agile

• SCRUM

• Project Management

• Marketing & Business Strategy

• Online and Digital Business

• Leadership

• Digital transformations / Strategy

• Product Management

• Strategic Planning & Execution

• Stakeholder Communication

• Solution Ideation & Implementation

• Continuous Process Improvement

• Budget & Resource Management

• Technical Leadership & Development

• Regulatory Compliance

• Business Process Development