Who are the experts at asking questions and getting answers?

Detectives & FBIAgents of course!

Why?

• They understand natural human instincts that drive all of us and know how to use them to their advantage

• The know which Techniques, Approaches, and Tools to use and when to use them

• Are good at identifying when someone is resistant to providing them with information

I have researched techniques that are taught by the FBIand Homeland Security. I have taken these techniques and adopted them for Requirements Gathering and Elicitation. These are powerful tools to get the information you need to be more successful at defining requirements for Project and Product Delivery.

This course focuses on the 2nd BABoK Knowledge Area: Elicitation and Collaboration.

- Specifically sections 4.1 to 4.3 Preparing, Conducting, and Confirmation Elicitation.

Requirements elicitation is not simply gathering requirements. Requirements are not just lying around waiting for you to pick them up and write them out. Many times the users or clients themselves are not sure of what they want. All too often the most obvious requirements are wrong or incomplete. Requirements elicitation is all about learning & understanding the need by seeking, uncovering, acquiring, and elaborating.

CommonSense tells us if we want to elicit the requirements like the best of them, we need to learn from the experts. Who better than the FBI or detectives for getting information?If you want to learn how to elicit requirements when the information when workshops and job shadowing aren't giving you the information you need, then this course is right for you.

Note: These are not national secrets. The information used as my research is from the FBIand Homeland Security, but it is information that is available to the public.