Technology is here to stay in the restaurant industry. Intuitive software not only helps managers, servers, and hosts operate more efficiently, but it also enhances the dining experience. In fact, 79% of consumers agree that restaurant technology improves their experience as guest. In the consumer= driven hospitality industry, its critical to stay on top of trends that may impact business and help drive revenue. For restaurants that are skeptical of the potential benefits technology can offer, here is another statistics to consider, 73% of restaurant operators agree that technology provides a competitive edge and improves profitability.

With the advancement in technology and changing needs of customer demands, restaurant owners are resorting to tools to automate restaurant operations. Restaurant automation through restaurant technology optimizes restaurant operations, speed processes, and is cost- effective in the long run. Moreover, restaurant technology is continuously supporting customer satisfaction and tweaking itself based on needs of a fast-paced restaurant- goer. Examples of restaurant automation can include online ordering, automatic billing, online payments, table reservation, cloud telephone, loyalty programs, accounting and reporting, inventory management, feedback management and customer relations management, this kind of technologies has greatly help the industry to provide effective and efficient delivery of service to their customers.

With a reservation management system, restaurants have the ability to capture reservations made online and via phone all in one place. That way, hosts can review all the guest information for a particular shift using a single interface.