The Heart of Influence: Emotional Intelligence in Persuasion & Sales

• Introduction to Emotional Intelligence & Sales

• The Basics of Sales & Client Thinking

• Developing a Heart of Influence

• Creating Influence Impact

• Influence Skills

• Self-Awareness & Management

• Know & Like

• Trust

• Mindfulness

• Communication

• Generating Resonance & Rapport

• Connecting with Questions

• Quality Relationships

• Stories that Connect

Help Your Sales Reps Better Understand Themselves and Others

Having a high level of emotional intelligence allows a salesperson to sense, understand, and effectively apply the power of their own emotions during interactions with buyers to improve sales rather than derail them.

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