Communication is a process of exchanging verbal and non verbal messages. It is a continuous process. Pre-requisite of communication is a message. This message must be conveyed through some medium to the recipient. It is essential that this message must be understood by the recipient in same terms as intended by the sender. He/she must respond within a time frame. Thus, communication is a two way process and is incomplete without a feedback from the recipient to the sender on how well the message is understood by him.

Communication is affected by the context in which it takes place. This context may be physical, social, chronological or cultural. Every communication proceeds with context. The sender chooses the message to communicate within a context.

There are 7 C’s of effective communication which are applicable to both written as well as oral communication. These are:

1. Completeness

2. Conciseness

3. Consideration

4. Clarity

5. Concreteness

6. Courtesy

7. Correctness

Awareness of these 7 C’s of communication makes you an effective communicator. The information in this course will transform your life. Learn how to communicate more effectively at work and achieve your goals. The course will help you understand these important concepts of communication and learn how to put them into practice to improve your overall communication.