Having the skills and knowledge to improve the system’s efficiency and performance are of paramount importance for any manager or supply chain executive. In recent years, the focus has often shifted to reducing supply chain costs, enhancing delivery performance, obtaining sustainability, reducing the complexity of the processes, increasing the volume, mitigating risk, and optimizing the entire end-to-end supply chain visibility.

To achieve such goals, the focus should include implementing a set measurement system that contains objectives while measuring the incentives for success by promoting desirable behavior.

By developing an internal system that’s based on verified performance indicators and metrics, you’ll be able to fully resolve the top five challenges in the supply chain industry: understanding planning and risk management, evaluating and implementing cost control, exploiting supplier/partner relations, providing superior customer service, and getting the most from your supply chain team.

By completing this course, you’ll learn to refine strategy, define structure (including the human element), manage processes, and measure performance. You’ll have the skills and knowledge necessary to create and execute a successful framework for understanding, measuring, and advancing the performance of your current supply chain, determining your company’s success in achieving its operational goals, evaluating internal cost/performance trade-offs, initiating strategies for meeting new customer expectations, and responding effectively to the challenges presented by global market growth.